Spend less effort managing your systems and more time on your business

Reduce the risks and costs of attracting and retaining the right people to manage your HR systems. Katalogic Outsourcing has more than 10 years of experience implementing and operating HR systems, and we understand the challenges facing HR and IT managers in organizations like yours.

Katalogic Outsourcing provides…

• A team of experts you can trust for the long haul – the SUPER Support team.
  We’re flexible, friendly, and accessible (all local resources), and you can count on us to assist with the critical day-to-day support for your HR-payroll system. We can also help with selecting, designing, and developing the right HR tools and technologies to meet
  your HR business objectives.
• SUPER Support is our commitment to go above and beyond what is required. Our support organization strives to become an integrated part of your organization, not just another anonymous “ticket processing” call centre.
• Katalogic SELFSERVE™, a proprietary self-service platform that integrates with your HR systems to enhance delivery of your HR services to employees and managers.
• Results – The Katalogic SUPER Support team will optimize your HR systems immediately upon transition, and with a fast-tracked SELFSERVE™ implementation and ongoing access to our team of professionals, we guarantee a 25% reduction in HR systems-related support costs.

Explore this site to learn more about Katalogic. Contact us to find out how a Katalogic Outsourcing package can help free up more of your valuable time so you can concentrate on business.

When it comes to HR systems outsourcing, one size does not fit all.

That’s why our flexible support model and integrated approach lets you pick and choose custom services from five categories designed to meet a variety of needs. Tell us what you want, and we’ll build a comprehensive plan and service agreement to transition and manage those components for you.

• Data &
  Process
  Management
• End User
  Support
• System
  Administration
• System
  Maintenance
• System
  Analysis &
  Development

Data and Process Management

Entering, processing, and managing employee data is time consuming and distracting. Katalogic will meet your required deadlines by performing data entry for any transactional employee-related data. Onboarding employees, entering changes to employee benefits, processing payroll—whatever services you require, Katalogic delivers. Services include:

• HR administration
• Benefits administration
• Payroll administration
• Time and Labour administration

End User Support

Having trouble meeting the expectations of your HR system user community? Katalogic can take care of this for you. From basic help desk services to custom end-user training, Katalogic ensures that your users get the support they need to successfully leverage your system. Select services include:

• Help desk services
• Trouble shooting and issue resolution
• Ad-hoc reports and queries
• End user training

System Administration

Who really supports your HR system? Chances are, there are far more IT and HR resources involved than you originally bargained for. Let Katalogic worry about the specialized skills and knowledge required to administer your back-office HR systems effectively and efficiently. Select services include:

• Routine system configuration
• Report and process scheduling and monitoring
• Security administration
• Management of third-party systems integration
• Database administration

System Maintenance

Tax updates, service packs, bundles/fixes and upgrades—system maintenance can tax internal resources and grind your other HR system initiatives to a halt. Let Katalogic experts monitor, manage, and implement them for you, without having to worry about deferring your other HR system plans. Select services include:

• Applying service packs, bundles, and fixes
• Applying tax updates
• System installation and coordination
• Implementing minor and major upgrades

Systems Analysis and Development

Under pressure to automate new HR services? Leverage Katalogic’s project managers, business analysts, technical developers, and other seasoned experts to optimize your system and deliver, quickly and effectively. Select services include:

• System and module development
• Custom solutions
• Custom reports and interfaces
• Systems integration