Technical Consultant

Overview

As a part of the Consulting Team, this position will primarily be responsible for providing technical consulting services and support to clients on their system implementation, development and/or maintenance related projects.

This position reports to the Director, Solutions Delivery and does not have any direct reports.

Consultants may be required to work at client sites.

Responsibilities:

  • Participate in all phases of the consulting project life cycle including project planning, fit/gap analysis, configuration/design, development, system and user testing, end user training, go-live preparation, deployment and post-live support.
  • Participate in client business process, fit/gap analysis sessions and requirements gathering sessions as required to meet project deliverables.
  • Develop detailed technical specifications for system configuration, system design, development, reports and customizations to meet client requirements.
  • Support functional consulting during system configuration as required.
  • Support all phases of user and/or functional testing, resolving application and system issues as required.
  • Develop and unit test new programs, customizations, interfaces, reports using various development tools for client projects.
  • Develop knowledge transfer materials and deliver knowledge transfer to client technical resources as required.
  • Execute assigned data conversion and go-live tasks.
  • Communicates with project manager on the status of assigned tasks and project issues.
  • Participate in client status meetings.
  • Work with functional consultants to ensure technical deliverables meet client requirements and coordinate on-time completion of dependent tasks.
  • Contribute to the development and enhancement of Katalogic Inc. methods, techniques, and processes.
  • Provide third-level support for the application outsourcing team as required.
  • Lead and/or participate in application upgrades, tax updates, service packs, fixes and bundles for outsourcing clients as required.
  • Other duties as assigned.

Qualifications

  • Education: Bachelor’s Degree in IT is required.
  • Industry Experience: 3-5 years in an equivalent business function.
  • Specific Knowledge: Experience using Microsoft Suite is required. 3-5 years of progressive experience with PeopleSoft and Kronos implementations and upgrades is required.